Your trust is very important to Chittrade and we understand the importance of your personal information. We will do our best to protect your personal information by taking appropriate security measures in accordance with legal and regulatory requirements. Before using our products and/or services, please ensure that you have carefully read and understood our privacy policy (“this Privacy Policy”) to ensure that you fully understand and agree to it before proceeding with its use start. Through this Privacy Policy, we want to explain to you how we collect, use, store, share and transfer this information when you use our products and/or services and how we provide you with access to it, they update, delete and protect this information. If you have any questions while reading this, you can contact us using the contact information in this Privacy Policy.
[How we collect and use your personal information]
Chittrade provides you with convenient e-commerce trading platform services. To achieve service delivery, we will collect, use, share, and store your personal information based primarily on the following requirements.
Order and transaction fulfillment: You must provide the recipient, shipping address, and contact phone information so that we can help you complete the transaction smoothly and ensure your transaction security.
Customer service and dispute resolution: To provide you with customer service or dispute resolution services, we need to collect and process the necessary information from you to verify your identity, respond to you, and verify the quality of service provided by our service personnel.
Security: To protect your account and transaction security, we may need to collect and process your device information and log information. We will also use this information to prevent the occurrence of various types of violations of the law or the legitimate rights and interests of other subjects.
Additional features: We offer several additional features that allow you to shop, rate, share, save images, and communicate with customer service. For example, we use your location to suggest products or services that are available in your area, which you can use or opt out of as needed.
Most of the above personal information is provided to us voluntarily by you, some are obtained by us through cookies, SDKs, and similar technologies when you use our products and/or services, and some are obtained indirectly from third parties.
[How to manage your information]
You can manage your data in several ways, by directly accessing, correcting, adding, and deleting your data in the Personal Center and terminating your account. If you have problems managing your personal information, you can also contact us using the contact form below and we will respond to your query within 15 days. However, please also understand that we may not be able to fully accommodate your request due to compliance with legal and regulatory obligations or the necessity of the services we provide.
[Protection of personal data of minors]
We have always taken the protection of the personal data of minors very seriously and feel obliged to do so. If you are a minor, we encourage you to review this Policy with your parent or another legal guardian; If you are a child under the age of 14, you and your parent or another legal guardian should carefully read the specific provisions of this Privacy Policy regarding the protection of children’s personal information before using our products and/or services and ensure that you have your consent parent or another legal guardian about this Privacy Policy before using our products and/or services under the direction of your parent or another legal guardian.
[Definition and scope]
I. This privacy policy is closely related to your use of Chittrade and we hope that you will read it carefully before using our products and/or services and confirm that you fully understand the content of this policy so that you can use your Make Decisions by the guidelines of this Privacy Policy deem appropriate. This privacy policy applies to the latest version of our products and/or services. If the products or services of our partners use products or services provided by Chittrade for which there is no separate privacy policy, this privacy policy also applies to these products or services.
2. Affiliated companies, as used in this Privacy Policy, are companies where one party directly or indirectly controls or jointly controls another party, or where two or more parties are controlled or jointly controlled by the same company. The term “control” refers to the power, directly or indirectly, to determine or influence the direction of the management or decision-making of a party through the exercise of voting rights, contracts, or otherwise.
3. We have tried to make the terms used in this privacy policy as clear and concise as possible and have provided links to further explanations so that you can understand them better. By using or continuing to use our products and/or services after we have updated this Privacy Policy (and we will promptly notify you of any such updates), you consent to the contents of this Privacy Policy (including the updated version) and consent to our collection, Use, storage, and disclosure of information about you by this privacy policy.